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Web 2.0 marketing research, tactics, strategy for the real estate professional

Last updated Sunday, July 27th 2008
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Planning longtail media campaigns with Google AdPlanner

Posted by ebryn in Thursday, July 10th 2008   
Topics: search marketing tactics, database marketing, internet real estate marketing    
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Google’s AdPlanner (need to register for the beta) has the potential to unleash the power of traditional demographic marketing analysis to long-tail search strategies. This is a great tool because it allows media planners to target niche sites in a highly effective manner while focusing on distinct consumer segments. For example, let’s say that I’m […]

Zip+4 Targeting: Online Advertiser Demographic Segmentation

Posted by ebryn in Sunday, June 15th 2008   
Topics: internet real estate marketing    
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Assume you’re a brokerage firm with a wide distribution of properties over several zip codes. Aside from basic syndication to online aggregators, what’s another strategy to market your listings? One fee-based option that many aggregators offer is enhanced listings. Before you pay, however, ask them to prove their merit.
Assume you cover these two zip codes […]

Wikia Search versus Google Search: Round 2

Posted by ebryn in Monday, June 9th 2008   
Topics: Google vs Wikia, internet real estate marketing    
1 Comment

After a couple of months, I decided to give Wikia another test. The theme this time is “golf course homes”:
“golf course homes for sale columbus ohio” Google Wikia Winner is Google because it lists relevant, real estate oriented blogs with posts focusing on the specific search query.
“golf course homes sanibel florida” Google Wikia Winner is […]

Zip+4 Coding for Real Estate Listings

Posted by ebryn in Wednesday, June 4th 2008   
Topics: database marketing, internet real estate marketing    
1 Comment

What does Peter Gabriel’s new online project The Filter have to do with real estate search? (NOTE: I went through the The Filter Q&A and have to say it was eerily prescient).
What if there was a site where a consumer would 1) define the location where they want to live (via natural language, drop down, […]

Expanding real estate sphere of influence online

Posted by ebryn in Monday, June 2nd 2008   
Topics: internet real estate marketing    
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This post on Transparent Real Estate offers a concise, easy-to-follow, tutorial on how to use Twitter and Friendfeed for real estate business development purposes. And this Owyang post further explores these concepts.
Taking Kitano’s and Owyang’s lead, your micro-memes would update your existing, new client, and prospective clients with your market knowledge, your insight, your new […]

Yahoo Has New Search Design

Posted by ebryn in Friday, May 23rd 2008   
Topics: internet real estate marketing    
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Thanks to this SEO blog I found this post, which details a new type of Yahoo! search that’s in beta mode on Yahoo!SearchIndia. I performed the search “mumbai real estate” and got this:

Blog Sentiment and Traditional Media

Posted by ebryn in Friday, May 23rd 2008   
Topics: internet real estate marketing    
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eMarketer reports that a recent study on traditional media’s use of blogs shows that 57.7% of respondents–US journalists –use blogs to measure sentiment.
Identifying Expressions of Emotion in Text (core study found here, registration required) is an intriguing “blog sentiment” study that identified targeted, emotion-laden words–”seed words”–and retrieved 173 blog posts from the Web that contained […]

Brand-Centricity, Consumer Aversion

Posted by ebryn in Wednesday, May 21st 2008   
Topics: search marketing tactics, internet real estate marketing    
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This video, sourced from Bring the love back, beautifully illustrates the new dynamic–and power shift–between consumer and brand.

Managing Online Reputation on Search Engines

Posted by ebryn in Monday, May 19th 2008   
Topics: internet real estate marketing    
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This post on the SEOMOZ.org site, is an excellent resource on tactics and considerations as it relates to managing your online reputation.

Blog Pay-Per-Click Advertising Opportunities

Posted by ebryn in Friday, May 16th 2008   
Topics: search marketing tactics, internet real estate marketing    
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eMarketer issued a report that blogs are big business (or have the potential to be). According to the article, advertising opportunities abound for traditional advertisers in the blogosphere as the number of blogs grow and readership increases.

And this research paper from MicroSoft adCenterLabs discusses intriguing concepts in tracking blog information flows with an eye towards […]

Classified Ads in the Trash

Posted by ebryn in Friday, May 16th 2008   
Topics: search marketing tactics, internet real estate marketing    
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Epitaph of printed classified advertisements:

And this commentary corroborates the physical evidence.
For newspapers, these are the end times, or something very much like them. Every week provides a new marker on the road to apocalypse: hundreds of layoffs in Los Angeles, circulation scandals in Dallas…
… and …
The rise of the Craigslist model has devastated classified advertising […]

Web 2.0 Resource Guide

Posted by ebryn in Friday, May 16th 2008   
Topics: search marketing tactics, social network marketing, internet real estate marketing    
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Go2Web20 is a great place to view what’s available in Web 2.0 tools and services. To make sense of the madness, read their blog. TransparentRE also lists some great Web2.0 tools.

Competitive Intelligence Using TouchGraph

Posted by ebryn in Wednesday, May 14th 2008   
Topics: search marketing tactics, internet real estate marketing    
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TouchGraph is an excellent tool that gives you “visual insight” into a site’s external linking structure and relationships, which is a good starting point for website competitive analysis.  Let’s compare Redfin, Zillow, and REALTOR.com.
Redfin’s linking relationships

Zillow’s linking relationships

REALTOR.com’s linking relationships

The visual representation of these relationships allows you to quickly explore the link structure of […]

City Guide Map for iPhone

Posted by ebryn in Tuesday, May 13th 2008   
Topics: internet real estate marketing    
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This new application is similar to Intero’s Terabitz application.

Brand-jacked in Social Media

Posted by ebryn in Monday, May 12th 2008   
Topics: social network marketing    
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Another excellent post by Jeremiah Owyang: Social media brand-jacking. The post highlights some interesting brand mishaps in the social media space. Make sure to read to the comments too.

Trulia Case Study in Online Reputation Management

Posted by ebryn in Friday, May 9th 2008   
Topics: search marketing tactics    
2 Comments

Trulia’s response to this issue is an excellent case study in online reputation management.

Storytelling in Web 2.0 marketing

Posted by ebryn in Thursday, May 8th 2008   
Topics: internet real estate marketing    
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Storytelling is one of the most important marketing concepts in our Web 2.0 world, argues this TrendWatching briefing paper. The key is helping consumers tell other consumers a version of the story that stays true to tenets of the brand.
As more brands (have to) go niche and therefore tell stories that aren’t known to the […]

Gender bias in e-Loyalty programs

Posted by ebryn in Tuesday, May 6th 2008   
Topics: social network marketing, internet real estate marketing    
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An e-Marketer recent report shows that moms are a major power on the Internet.

Notice how FrontDoor.com leverages this fact. And this research article points out that women adopt e-Service loyalty programs at a higher rate if their enjoyment and perceived social presence of the site is high. Notably, the researchers point out that
In particular, […]

Punk 2.0

Posted by ebryn in Tuesday, April 29th 2008   
Topics: internet real estate marketing    
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T.S.O.L. (True Sounds of Liberty), a 1979 Cali punk band, reached out to their fan base, paid off a legal debt, and is touring again (all according to their website). Punk Social Network = (Passion * Fan base * Clear call-to-action).

Phishing and Social Media

Posted by ebryn in Friday, April 18th 2008   
Topics: social network marketing    
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The semantic nature of social networking has hit, head-first, the issue of phishing. A research paper by Peter Mika, discusses the semantic and colloquial nature of social networks, the findings of which offer savvy marketers unprecedented opportunities to understand how to incorporate social network folksonomies into their brand strategies. Yet this fundamental tenet–i.e., semantic relationships–that […]

Launching a Web 2.0 campaign

Posted by ebryn in Wednesday, March 26th 2008   
Topics: social network marketing, internet real estate marketing    
3 Comments

How do you launch a Web 2.0 media campaign? You don’t. If you’re thinking of “launching” “campaigns” in the Web 2.0 media space, you’ve broken your legs out of the starting gate.
How does a corporate brand manager “launch” a Web 2.0 “campaign” to counter (or embrace) a consumer-generated product review like Dirt Devil vs Electrolux […]

Wikia Search versus Google Search: Round 1

Posted by ebryn in Friday, March 21st 2008   
Topics: Google vs Wikia    
3 Comments

Test of which service gives a more relevant result for typical real estate searches (of course, relevancy is subjective). For this test, I am defining relevancy as routing me to the local market expert real estate firm or agent in the most expeditious manner.

“columbia south carolina real estate for sale” : Wikia Google : Winner […]

Semantic web optimization?

Posted by ebryn in Wednesday, March 19th 2008   
Topics: Google vs Wikia, social network marketing, internet real estate marketing    
1 Comment

With social networking sites surpassing search engines in terms of popularity, will the marketing value of search engine optimization diminish over time? This article makes a great case that the usefulness of organic search for consumers may eventually wane.
Interesting question: when a social network community provides answers–as opposed to an algorithm–can anyone really “optimize” their […]

SXSW: Marketing without marketing

Posted by ebryn in Monday, March 10th 2008   
Topics: internet real estate marketing    
4 Comments

Summary of Self Replicating Awesomeness: The Marketing of No Marketing:
Panelists:
Tara Hunt www.horsepigcow.com
Chris Heuer www.theconversationgroup.com
Jeremiah Owyang www.web-strategist.com
Deborah Schultz www.deborahschultz.com
Hugh MacLeod www.gapingvoid.com
David Parmet www.marketingbeginsathome.com
Key take-aways:
Passion for people. Put passion into product.
Let go to gain more.
Social objects are the future marketing.
Technology changes, human behavior does not; nothing replaces listening, nothing.
A story without love is not worth telling
Hunt (horsepigcow.com): […]

SXSW output

Posted by ebryn in Monday, March 10th 2008   
Topics: internet real estate marketing    
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SXSW update: Since this is my first SXSW since 1990, I’ve had to re-orient myself to the pace and orgiastic creativity of the scene. Thus, no long posts on the relevancy of this year’s SXSW to the real estate industry until I’ve had a chance to digest properly. Nevertheless, here are the salient take-aways, as […]

Social media marketing campaign?

Posted by ebryn in Friday, March 7th 2008   
Topics: social network marketing, internet real estate marketing    
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Contemplating a social media campaign? Don’t go about it in the “traditional” media planning sense. BuzzMarketing has a titillating thought on this concept. And this social media slide show gives an entertaining and educating primer on why traditional media planning will not work well in a social media context.

Innovation, John Kao’s insights

Posted by ebryn in Wednesday, March 5th 2008   
Topics: direct / social media marketing research, international perspectives    
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With respect to new product development initiatives, he challenges us to embrace a dexterous and daring approach rather than a artless and timid one; a paradigm especially relevant in a Web 2.0 marketing environment.

Social networks, marketing choices

Posted by ebryn in Tuesday, March 4th 2008   
Topics: direct / social media marketing research, social network marketing, internet real estate marketing    
3 Comments

Social networks will change the way real estate professionals interact with their clients. Terms like engagement, conversation, and community underpin social networks. And in “off-line” environments real estate professionals have likely “engaged” in meaningful and relevant “conversations” while building a “community” of long-term clients.
Yet many real estate professionals are reluctant to embrace social networks as […]

Privacy and social networks

Posted by ebryn in Friday, February 29th 2008   
Topics: direct / social media marketing research, social network marketing, database marketing    
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Research papers:
Identifying inherent privacy conflicts in social network sites
Assessing the privacy risk of sharing anonymized network data
Proposed algorithm for automatically extracting social hierarchy data from electronic communication behavior
Discusses how rumors, viruses, and ideas propagate over social social networks

Web 2.0 communities, declining home prices

Posted by ebryn in Tuesday, February 26th 2008   
Topics: direct / social media marketing research    
1 Comment

There will be no online real estate revolution. No tipping point. No tidal wave of change. Just a slow rising tide that swells almost imperceptibly, carrying upon it those who seek, in time, the higher ground. citation
This viewpoint has some synergy to Yale finance professor Robert Shiller’s comments Feb 25, 2008 that lower home prices […]

Asserting expertise and authority with a blog

Posted by ebryn in Monday, February 25th 2008   
Topics: social network marketing, internet real estate marketing    
2 Comments

You either have high home prices or lower home prices and lower home prices are what we want, and people shouldn’t be afraid of that,” said Robert Shiller, Yale finance professor, in a Reuters interview. Most of us care about our children and grandchildren, and these people have to buy houses so why would we […]

Maximum Ride multi-channel marketing tactics

Posted by ebryn in Monday, February 18th 2008   
Topics: social network marketing, internet real estate marketing    
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Here’s a great example of multi-channel marketing: the Maximum Ride literary series. The first book in the series refers readers to this blog, which refers readers to this YouTube video.
Real estate professionals can use similar tactics. For example, on listing presentation collateral, refer prospective clients to your blog, from your blog refer clients to your […]

Trulia top 10 most used real estate website

Posted by ebryn in Tuesday, January 15th 2008   
Topics: internet real estate marketing    
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This post argues that an online real estate search leader has not emerged since 2005, given that the recent Inman Connect attendees “still talked about them last week as if they were launched yesterday.” Interesting argument. But consider the Inman audience: real estate centric folks like sales associates, consultants, media, pundits, etc. Where were the consumers […]

Using prediction markets in real estate

Posted by ebryn in Monday, January 7th 2008   
Topics: social network marketing, internet real estate marketing    
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Many posts have been written on this paper, Using Prediction Markets to Track Information Flows: Evidence from Google. What’s interesting is the influence of proximity on predictive markets. According to the paper, sharing an office had the highest influence (as opposed, for instance, communicating exclusively via email) and part of cultivating an innovative culture […]

Web 2.0 Digest 2008/1/2

Posted by ebryn in Wednesday, January 2nd 2008   
Topics: direct / social media marketing research, database marketing    
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When bloggers attack, has some great tips on how to respond to blogger swarm attacks. Many real estate firms are leery of bloggers and allowing their agents to blog; this post has some thought-provoking ideas on how to respond.
Interview with Jordan Behan explains how Web2.0 consumers are more informed in real estate search.
Another great post […]

Surfing the real estate market

Posted by ebryn in Wednesday, December 12th 2007   
Topics: internet real estate marketing    
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In a real estate market that’s shifted poles (like if Earth’s south and north poles switched) what’s a well-known tactic for survival? Surf.

Facebook history lesson

Posted by ebryn in Friday, December 7th 2007   
Topics: internet real estate marketing    
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Youth, sometimes, needs to embrace history. Anyone remember DoubleClick’s privacy fiasco in 2000, the resulting state and federal government investigation, and the apex of it’s resolution? Seems like Facebook could have learned a few things from tech-bubble-run-up-history–at least with respect to how to manage a blow-up from a PR perspective (DoubleClick is still around, after […]

Trulia Revenue Model, Part 2

Posted by ebryn in Tuesday, December 4th 2007   
Topics: database marketing, internet real estate marketing    
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At its core Trulia applies intense competitive pressure to traditional media firms that historically–in the collective sense–bilked real estate firms out of millions–if not billions–of dollars for essentially non-measureable advertising. Sure there’s the one-off case of a person who walks in the front door of a branch office clutching a Sunday advert who actually purchases […]

Trulia Revenue Model

Posted by ebryn in Monday, December 3rd 2007   
Topics: internet real estate marketing    
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UPDATE: Since I posted this in Dec ‘07, I’ve interviewed numerous brokers and agents who’ve said that Trulia’s delivered lots of real business to them (i.e., high quality traffic that resulted in leads that closed), and that their clients are extremely pleased with the exposure their listings get via the Trulia vertical. Further, several interviewees […]

Great Web 2.0 blogs

Posted by ebryn in Sunday, December 2nd 2007   
Topics: internet real estate marketing    
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Jeremiah Owyang
HitWise 

Social network marketing corporate forays

Posted by ebryn in Monday, November 26th 2007   
Topics: direct / social media marketing research, database marketing    
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Here’s a reason why Microsoft invested over $200 million in Facebook. It’s all about the data Facebook has compiled on its user base and the time this user base spends on Facebook. What’s the “veracity index” for this data? One assumes it’s higher than other data sources, since users’ incentives to enter data honestly is […]

11/12/2007 Research

Posted by ebryn in Monday, November 12th 2007   
Topics: direct / social media marketing research    
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The link-prediction problem for social networks
Link prediction and link detection in sequences of large social networks using temporal and local metrics.
Multiplicative latent factor models for description and prediction of social networks
Modeling Trust and Influence on Blogosphere using Link Polarity
Detecting invisible relevant persons in a homogeneous social network (.ppt here)

Real estate firms adopting “Southwest” consumer service ideals

Posted by ebryn in Monday, October 29th 2007   
Topics: internet real estate marketing    
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For the past couple of years, pundits of “real estate data transparency” have loudly argued that real estate firms must “accept the inevitable” and allow property listing aggregators to scrape their firm’s real estate listings, or for these firms to post their property listings “everywhere” a consumer will search online.
The analogous situation, claimed by these […]

Ranking professional real estate services

Posted by ebryn in Tuesday, October 23rd 2007   
Topics: internet real estate marketing    
1 Comment

Consumers will now have the opportunity to rank doctors. Will real estate firms feel similar pressure in the near future to allow consumers to rank their real estate agents? The real estate industry will no longer be able to hide behind the argument that “professional services” is not a product and, thus, inherently “unrankable.” If […]

Social network data mining research 10-17-2007

Posted by ebryn in Wednesday, October 17th 2007   
Topics: direct / social media marketing research    
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This paper, Inferring Social Network Structure using Mobile Phone Data, explores how to use social network analysis to predict individual behavior indicators.
Privacy considerations are explored in this paper, Wherefore Art Thou R3579X? Anonymized Social Networks, Hidden Patterns, and Structural Steganography.
Here are some Videos of social network data analysis, and here is a presentation on the same. 
This […]

Real estate data integration for multi-channel marketing

Posted by ebryn in Thursday, October 11th 2007   
Topics: database marketing    
1 Comment

The tightest definition of multichannel customer management I have yet found is:
Multichannel customer management refers to the design, deployment, coordination, and evaluation of channels through which firms and customers interact, with the goal of enhancing customer value through effective customer acquisition, retention, and development.
Neslin, et al. have authored a definitive research article that real estate firms can […]

Real estate zip code search optimization

Posted by ebryn in Friday, October 5th 2007   
Topics: internet real estate marketing    
2 Comments

It looks like this company is winning the Chicago real estate search engine optimization strategy and execution race. These representative results speak for themselves: 60647 homes for sale, and 60647 townhomes for sale, and 60647 condos for sale all have this website listed in Google’s top slot (at least as of the date of this […]

Breaking Website useability par

Posted by ebryn in Friday, September 28th 2007   
Topics: internet real estate marketing    
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As a real estate firm with a sophisticated website, what other websites are your top “competitors”? Obviously, your local market competitors are your competitors. Similarly, certain national aggregator sites are too. But what about non-industry sites? Like eBay, Amazon, Cabela’s, Home Depot, Facebook, etc? Arguably, they are too. Why?
Internet consumers experience a variety Website experiences […]

Multichannel marketing forensics

Posted by ebryn in Thursday, September 27th 2007   
Topics: direct / social media marketing research, database marketing    
1 Comment

Kevin Hillstrom, President of MineThatData has written an excellent whitepaper on conducting a multichannel forensics analysis. Why is this whitepaper an important resource to real estate firms? Because real estate firms are engaged in complex multichannel marketing endeavors. But only a handful of these firms analyze their data from a multichannel perspective.
How does a firm […]

Ranking real estate agents

Posted by ebryn in Tuesday, September 25th 2007   
Topics: internet real estate marketing    
2 Comments

David Parmet, in a recent interview, talked about how Stormhoek winery and English Cut custom tailoring used social media strategies to promote their new products and brands: Stormhoek blog and English Cut blog. Both brands have a bit a Kula in them.
The salient part of Parmet’s insight lies in his admonition to brands everywhere to embrace […]

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