Archive for the ‘semantic web’ Category

Curating content and user experience on the Web

This blog article on “controlled serendipity” spurred me to conduct a little content curating of my own, resulting in this gem of a research paper that documents how the BBC utilizes Linked Data technologies to make it easier for BBC users to navigate its vast programming database.

The first article discusses how the Web collective–the user [...]

Using text analytics to increase customer engagement and loyalty

I love it when research/theory manifests in application/practicality. In 2007, I wrote about research being conducted on semantic analysis related to social media and blogs, and now there are companies using products stemming from this type of research.

Information Week covered text analytics, describing how JetBlue uses text analytics to understand customer sentiment from email messages, [...]

Future of search and search engines

Here’s an article that details some interesting issues relative to search, recapping a Xconomy Forum on the Future of Search and Information Discovery panel recently held in Seattle. On the dais were Microsoft, Google, and a couple of University of Washington professors. Here’s some salient take-aways:

It’s still unresolved whether vertical search will significantly impact general [...]

List of social Web resources 07-02-2009

Chris Brogan interview
Excellent interview with Chris Brogan on how he’d run an airline and implement some social web karma; great insights, well worth the 9:58 investment of your time. The interviewer, Shashank Nigam, CEO, SimpliFlying, asks some really good questions. My comment after listening to the interview: That was seriously cool.
Semantic Web
This post re-confirms to [...]

List of social Web resources 06-19-2009

Social media is social what?
A call for dropping the term “media” from the phrase “social media”. Compelling argument to drop the fascination with the platforms and concentrate on the quality of the content and product.
Public relations social web tactics
Long list of new products and services pitched to a Kentucky-based director of social media (two of [...]

Crowdsourcing with Rob Hahn

Crowdsourcing is an important concept in the viability, pertinence, and relevancy of the social web.

A recent crowdsourcing search odyssey of mine (really a two hour drop down the Google search rabbit hole) began with a fairly innocuous @robhahn tweet:
I read recently that a 2-person combat team is four times as effective as a single shooter… [...]

List of social web resources 6-5-2009

Semantic technology and artificial intelligence
There’s lots of discussion lately about the semantic web and well-deserved praise over applications like Wolfram Alpha that employ semantic web theories to deliver relevant search results. In 2002, a short article discussed the concept of the “wisdom web” and highlighted many of the innovative concepts we’re seeing applied today. Future [...]

Reinvigorating MLS information

Let’s assume a situation where intellectual property and licensing issues are properly resolved and set with respect to granting outside developers access to MLS content and data.

If you’ve heard of an MLS (or a broker with a VOW) that has engaged a group of skilled programmers similar to what Washington D.C. did with its content [...]

List of social web resources 5-8-2009

Semantic coolness
I stumbled across the Semantic Interoperability of Metadata and Information in unLike Environments (SIMILE) program at MIT. Rather than try to summarize what they’re doing, here are some examples: Music Composer Research Database, click a composer’s name to see what happens; UK Traffic, click a blue dot on the map to see what happens.
Web [...]

Engagement and consumer value propositions

Here’s another recent article on the changing consumer landscape regarding brand affinity and marketing. It parallels themes from my Crowds, Hives, Mobs, Swarms post.
The contemporary savvy consumer is seen as someone who combines areas of competency (particularly technological sophistication, network competency and marketing/advertising literacy) with empowerment (especially self-confidence and self-efficacy).
The paper points out that consumers [...]

Reality mining in real estate services

As always I am grateful to Owyang to lend his insight and foresight. Here’s another excellent missive on the “Intelligent Web”. In summary, he posits that machines will begin extrapolating relationships and driving recommendations for connections from the juxtapositions and nexus between “our behaviors, context, and preferences”. Sounds a bit like the semantic web. Spinning [...]

Blog Sentiment and Traditional Media

eMarketer reports that a recent study on traditional media’s use of blogs shows that 57.7% of respondents–US journalists –use blogs to measure sentiment.
Identifying Expressions of Emotion in Text (core study found here, registration required) is an intriguing “blog sentiment” study that identified targeted, emotion-laden words–”seed words”–and retrieved 173 blog posts from the Web that contained [...]